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Satellite Internet Providers

So you know you need satellite internet. Now comes the hard part, who will you trust to provide you with a quality solution? Not only do you need to find satellite internet providers but you need to find the right satellite internet service providers.

With so many technologies and even more service providers available today, it can be confusing to sort out differences and evenly compare options. Know what you’re buying. What is the maximum data rate? Is the rate based on a contention ratio or is CIR allocated? What is the CIR (committed information rate)?

Who are you buying it from? Who are the satellite internet providers? Today, anyone can claim to be satellite internet service providers. Essentially all they need to do is to resell services. With the cost of entry essentially being so simple and inexpensive, how do you know who you are really dealing with? Do they own the teleport? Do they own the Hub? How many layers of ‘middlemen’ are there between you and the customer support who can actually help troubleshoot? If you have an issue with your satellite internet, you don’t want to make a call and wait without instant assistance. Can you afford to have multiple layers between you and the solution?

Internet satellite providers can offer the service as a single component or they can offer the entire solution down to installation, integration and maintenance. Some satellite internet providers ensure once you are a client, you have no option to go elsewhere with the ability to lock the modem to their service. Some service providers lock modems for legitimate reasons such insurance of contract term fulfillment. Be careful in having such agreements disclosed and written. When it comes down to it, verbal agreements won’t mean anything.

Use the resources available to investigate your options. Because of the available satellite based forums of discussion and the ability to rate products, we are fortunate to have access to the experience of actual user experiences in which to base final decisions. Be your own best advocate to ensure you find the best satellite internet providers out there.


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